Please note: If you cancel or reschedule more than 1 week prior to the start of the board and train, there is a $5.00 cancellation fee. Please note, that if you cancel less than 1 week before the boarding is set to begin, the fee is non-refundable and non-transferable. 

If you do not show up to your board and train, you will forfeit the price of your session entirely and no credit will be given at that time. 

If you drop off your dog LATE to your board and train, we will work your dog for the remainder of the time that was originally allotted for your board and train, and you will not be refunded for the time missed. 

Keep in mind these policies when you sign up for a board and train and please do not request an exception to the stated policies.